Here at Vasto, we love receiving feedback regarding our product, as it allows us to compare our development plans against industry and community demand. We believe that your ideas and feedback are invaluable and greatly appreciate the time and effort you take to submit product suggestions to us.
To submit a product suggestion, please click on the link below. This will take you to a digital form that can be submitted with details of your product suggestion. Please note suggestions that include specific details and expansive background information will often be prioritised for consideration.
IMPORTANT NOTE: As of September 19th 2024, our development cycles are fully planned for the rest of the year. Please feel free to continue submitting product suggestions using the link below, but be aware that you are not likely to receive any communication from us regarding submitted suggestions until the new year.
Common Questions
What happens once I submit my idea?
Once submitted, your suggestion will be reviewed by the Product team during a future development cycle planning meeting. After your suggestion has been reviewed, we will let you know whether your suggestion has been tentatively approved and added to our development backlog, or rejected and will therefore not be considered further for inclusion at this time.
What happens if my idea is approved?
If your suggestion has been tentatively approved, it will be added to our development backlog and potentially scheduled for inclusion as part of a future release. We will reach out to you to let you know of this first-stage success, and we'll also request additional information relating to your suggestion if necessary. Please note that even if initially approved, your suggestion will not necessarily be immediately scheduled for implementation.
If approved, when will my suggestion be implemented?
We cannot provide any guarantees regarding inclusion timeframes for product suggestions. Implementation times vary from suggestion to suggestion, and we fit individual tasks into our development cycles as best we can. If a product suggestion is selected for inclusion as part of a specific product release, we will reach out to you and provide specifics on when we expect your suggestion to be released for you to use.
What happens if my suggestion is not approved?
Sometimes an idea may conflict with our ability to maintain a compliant system, or it may negatively impact many of our customers, or it may even just not align with our business or product plans. If this is the case, we will advise you that your suggestion has not been accepted into our development backlog.
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