This report can be used to identify students who have not accessed their student portal and might be considered inactive for the given timeframe. This report features a message option to reach out and remind inactive students to continue their studies.
Using the Learner Engagement Report
- Navigate to Report > Learner Engagement
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Set the desired filters;
Number of days since last access: Use the drop down box to select the desired timeframe
VET courses & units: Check the box to exclude results for non-VET training
Search by code: provide a code to search results for a specific course or unit
- Click the button to run/refresh the report data
- Data displays on-screen with summary information, and date of last reminder.
Navigation in the Learner Engagement Report
Click the progress tracker link to view more detailed progress information for that student.
Click the icon next to student name to view their individual profile.
Send Reminder Message to Students
In addition to showing inactive students, this report functionality enables you to send a reminder message to the students in bulk.
- Select students who you want to message by checking the box next to their name
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Scroll to the bottom left of the page, and click button to message selected
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Use the message pop up to send the default message, or customise your own. If sending a custom message, check the box to remember this as your new default message template.
Click the button to send to selected students
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On screen notification will confirm the message has been sent successfully
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