Add a Trainer in Vasto
Instead, you can easily edit their existing profile to make the user a trainer as well as an assessor.
Create a New Trainer
1. Go to SET UP > TRAINERS
2. Enter Trainer Information
Under the Add New Trainer heading, enter the trainer's information:
First / Last name
E-mail address - Must be unique.
Date of Birth
Telephone numbers
Important: Please make sure that the trainer's date of birth is accurate. This is important for ID purposes, and also helps prevent duplicate accounts.
3. Click the CREATE button.
4. Send Login Details
Note: Assessors and Trainers do not receive their usernames and passwords automatically when their accounts are created. You must send these details to them in a separate step.
This username and password allows the trainer to access the Vasto trainer portal.
To do this:
Click the EDIT button to edit the trainer's profile.
You can edit the Trainer details, give them an alias, click the "Send login details to trainer" button, to send them an automated e-mail with their login details and log in as the Trainer into their portal.
Create and/or Update Trainer Alias
Go to SETUP > TRAINERS
Trainers can use aliases - meaning that they can choose which name they want to appear in all their communications with their students. When an alias is set, the student won't see the trainer's real name (listed in their assessor profile) - only their alias.
This provides extra privacy for trainers when communicating with their students.
To use add or update an alias for the assessor, type it in the "Trainer alias" field and click SAVE
Note: After an alias is saved, it will apply instantly to all the trainer's messages (past and future). If any changes are made to the alias, these changes will be visible in all student profiles - The next time the student refreshes the page.
Frequently Asked Questions
Question: How can I make an existing individual's student profile have a trainers profile too?
Answer: Simply follow the above mentioned steps in terms of adding a trainer, ensuring the trainers DOB, first and last name match EXACTLY that of the individual's profile. Slight variation will result in profile duplication. Furthermore, once created, the individual profile will then assign the role of trainer AND student, so the user can subsequently access student portal, trainer portal as appropriate.
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