How to Delete a Booking?
While it is possible to delete a booking in Vasto, consider your responsibilities to retain student records when doing so. Options to Cancel, Withdraw, or Suspend a student may be more suitable.
In the event that you do need to completely delete a booking from Vasto, this would typically be removing test bookings processed by administrators, duplicate data, or perhaps students that never commenced learning.
Vasto enforces additional steps to delete bookings where a student has accessed their student portal and commenced study as a safeguard to prevent accidental deletion of active student records and data loss.
Deleting a booking is permanent, and deleted bookings cannot be restored.
How to Delete a Booking
- Navigate to the booking editor. See this help page for more instructions if needed.
- Click the orange delete button or forced deletion button in the bottom right of the screen.
- A pop-up will appear, confirming whether you are sure you would like to delete the booking. Select Yes.
- If successful, the booking is deleted and you will be directed to the Manage Enrolments screen
- If unsuccessful, an error message will present in the top right corner of the screen.
Note: If any student on the booking has commenced study and logged into the student portal, you will receive an error message
When a student has commenced, you will need to additionally set the booking to be a test/dummy booking before it can be deleted. By enforcing this additional step, this helps to prevent data loss where there are learning records for a student.
See this help page for instructions on how to set a booking to test/dummy mode.
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