Enhanced Enrolment Procedures

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Definition

Enhanced Enrolment is an option for both courses and units, where you can require students to complete additional enrolment steps. 

Your training organisation may have additional steps (or additional information) you may want the students to provide before they start their course or unit. The Enhanced Enrolment tab gives you a place to add this information.

Students will see this information in their student portal after they've completed the normal enrolment process. They will be required to follow the instructions provided, uploading a file/s or other supporting documentation required. This submission must be viewed and approved by an admin user. If it's incomplete or incorrect, the student can resubmit it. When you're satisfied with the student's submission you can validate it, which will allow the student to begin their course or unit.

 

Set Up Enhanced Enrolment

  1. In the relevant course or unit, click the ENROL tab.

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  2. Tick the box to enable enhanced enrolment procedure for the course or unit.
    Add instructions which will be shown to the students in the enhanced enrolment process4457_.jpg
  3. (Optional) If required, you can upload files for the student to refer to when completing the enhanced enrolment process. This might be a guide to follow or a form or template you require them to complete

Student Response To Enhanced Enrolment

The students will see the written instructions and any files provided per the screen grab below when the log into the student portal.

The student can then insert comments and attach files for administrators to review.

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Review Enhanced Enrolment Submission

  1. Open Notification
    When the student has made their submission, you will receive;

    • a new entry in actionable items, indicating there is an open enhanced enrolment submission
    • an alert on the administration dashboard

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  2. View Student Comments / Files
    Read the student's comments and open the student's uploaded files (if included).thumb_EE_10

  3. Review the Submission
    1. Choose an assessment outcome:
      • Validated and approved: The student will be allowed to start their course or unit
      • Denied: The student will need to redo their submission, making sure it satisfies the requirements next time
      • Assessment in Progress: More information is needed from the student (send the student a message within the admin portal if needed)
      • To Be Assessed: Waiting for admin to save the submission

    Administrators can also upload files or add comments against the submission.


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  4. Save Changes
    If you want to notify the student of the outcome, select the "Send automatic Enrolment Assessment Outcome message to student now" box before you SAVE changes to the submission.

  5.  Student Begins Course / Unit
    The student will now be able to begin their course or unit, as normal.

Enhanced Enrolment Expiries

Administrators can explicitly CLOSE an enhanced enrolment case.

When admin set the status to CLOSED - RESPONSE TIME EXPIRED, the student's entire enrolment is suspended by default.

If you still wish the student to have access to their course (or if the case is resurrected), click the UNSUSPEND button either in the Enhanced Enrolment Assessment form, or from the timetable items student list.

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Locate Enhanced Enrolment Submissions

The student's submission can be accessed from their booking, via the edit booking screen.
Click the text in the Special Enrolment field to view their submission.

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Alternatively, you can locate the submission in the Enhanced Enrolments manager.

How to use the Enhanced Enrolment Manager

  1. Go to MANAGE > ADMISSIONS > SPECIAL ENROLMENTS

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  2. To make your search easier, use the drop down filter to select the type of special enrolment submission you are looking for
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    You can choose from the categories below:
    • All Open Submissions
    • Submitted (New)
    • Open (In Progress)
    • Denied
    • Accepted
    • Cancelled
    • Closed - Time Expired
    • Not Yet Submitted

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